EU Withdrawal Request
If you are a consumer residing in the European Union, you may use this page to exercise your statutory right of withdrawal for eligible purchases.
Under EU consumer protection laws, you generally have the right to withdraw from your purchase within 14 days of receiving your order, without providing a reason, subject to any applicable legal exceptions.
Submit Your Withdrawal Request
To submit your withdrawal request, please provide the following information:
- Full Name
- Email Address
- Order Number (Order Reference)
- Date of Order
- Reason for Withdrawal (optional)
Important Information
By submitting this request, you are informing us of your decision to withdraw from your purchase in accordance with applicable EU consumer protection laws.
Certain products may be exempt from the right of withdrawal, including but not limited to:
- Customized or personalized products
- Sealed goods that are not suitable for return due to health protection or hygiene reasons if unsealed after delivery
- Digital content where performance has begun with your prior express consent and acknowledgment of the loss of the withdrawal right, where permitted by law
- Other products or services exempt under applicable law
Confirmation
After submitting your request, you will be asked to confirm your withdrawal request.
Once confirmed:
- We will automatically send an email acknowledging receipt of your withdrawal request.
- Our Customer Support team will review your request and contact you regarding the next steps, including any return instructions, where applicable.
If you have any questions, please contact our Customer Support team at hello@baristahustletools.com.
Thank you.